Queensland Family Pools - Testimonials

Hi Chrissy,

Trevor and I would like to take this opportunity to thank yourself, Chris, Dave and all your contractors for the wonderful job that they have done on our pool.  We are so pleased with the professionalism and friendliness that has been shown to us.  The pool itself is just magnificent.  We couldn’t be happier!

So thank you once again for all your help and we will be recommending Queensland Family Pools to everyone we know who needs a pool. 

Kindest Regards,
Trevor and Kristie Govender

"Thanks Qld Family Pools !

We love our pool but for me it was the no drama process of building it that I loved the most. A key ingredient to building anything is good communication; the guys always answered their phones, Chrissy in the office always answered my emails, they discussed options with me and if they said they were going to turn up onsite, they would. After lots of quotes and lots of research into the right pool for us, I can now happily recommend QFP for a top job at the right price. Bring on Summer! Thanks again Chris and congratulations on the big award!"

Peter Bakker
Toowong

Thank you for all your assistance during the construction of our pool which has been a smooth and easy process from our point. Dave has been excellent from day one and has attended to any queries or concerns in a very prompt and friendly manner.

Thank you again.

Regards
Andrew & Kristy Watson

Hi Chrissy, I just want to say how happy we are with our new pool, we are so proud of our house and love having family and friends over now to enjoy it all. Thank you to all the team at QLD Family Pools and especially Dave for everything that you have done over the past few months, we couldn't be happier. We appreciate all the communication from Dave and yourself as well as your professionalism and friendly nature. Once again thank you and we would be more than happy to recommend your company to all our family and friends.

Many Thanks,
Amanda, Sione and Cameron Tupe
Forest Lake

Chris, It was a great experience. Thanks to all your team.

Jo & Bruce Roberts
Redland Bay

Thanks very much for making our first pool building experience an extremely positive one ! You Guys, along with all the labourers, really did a professional job right from the word "GO". All the guys out here on site were friendly, professional and were patient with all our questions. The plumber & paving guys were also great ! We have no regrets in choosing QFP for the job and have no problem in recommending you guys to anyone else who are looking at installing a high quality pool.

Aaron Rench
Rothwell

Thank you ! Loving our pool. Perfect timing for Summer.

Louise Roseman
Windsor

This style of pool has fit very nicely into our landscaped garden. We are very happy with the end result !

John
Morayfield

Next pool we have constructed we will definitely use QFP as the overall service was excellent.

Ken Butcher
Scarborough

Being my first experience in building a pool, everything went as smooth as I could have anticipated and I have already recommended your company to two other people. Thanks !

Darren Gutteridge
Jindalee

Chris, overall we are extremely happy with our pool. You & your team have done a wonderful job.

Mike Walsh
Jimboomba

All work done on time and to a high standard. A great end result. Your tilers worked in well with my landscaper.

Peter Eccleston
Hamilton

You are all great ! We love our pool. Chrissy in the office was very helpful every time I spoke to her and Dave, our pool supervisor, was a pleasure to deal with. YOU ROCK! I felt confident from day one with you doing our pool.

Leigh Peries
Annerley

Chris, Please find attached two photos of our GORGEOUS pool! We're very happy with the end result and hope that you will be too.

 

Vicki Loadsman
Carindale

Hi Chrissy, Would you please pass on Peter's & my thanks to all the guys who worked on our pool. They all did a fantastic job under very difficult circumstances and we appreciated it. Thanks also to you Chrissy for always being able to help me with my questions. We are so thrilled with our pool/spa we just love it !!!

Our sincere thanks,
Peter & Susanne Allen
Albany Creek

Good morning Chris,

Just a quick to note to advise that we received your letter in the mail regarding the SPASA Customer Survey Form and the upcoming SPASA awards for 2011. We completed the Customer Survey Form when it was received back in December and sent it on, so I trust it was received by SPASA.

We would also like to take this opportunity to advise how happy we are with our new pool. Not only the pool itself and the end result (which is the most important thing), but also the entire process of dealing with Queensland Family Pools. We chose QFP based on a referral from our old neighbours and other friends who had pools installed by QFP, and we can see why people are so quick to recommend you and your company. The entire process was very easy and hassle free, helped by the fact that Dave was in charge and managing the job. Our phone calls were always returned and in fact Dave quite often phoned just to give an update of where things were at.

In an industry where you rely on external contractors (like the excavator operators, tilers, pool lining, etc) it is often a risk for your company that these contractors may not "do the right thing". But I am please to say that every contractor that come to our house was extremely professional and courteous and I can see why you continue to engage these people. They make for excellent representatives for your company.

In the end, we are extremely pleased with how our pool turned out. It is exactly what we envisaged and it completes our backyard perfectly. You can rest assured that we are are more than happy to recommend QFP to anyone who is considering installing a pool.

I have attached some photos of the pool we took over the weekend. Please feel free to use these photos in any of your promotional material or if you would like professional photos done please contact us. We would be more than happy to assist wherever possible.

 

Regards
Daniel and Kylie Carde